Silver fabric sleep mask

The eye mask is made of silver fabric, which also provides EMF protection and promotes a comfortable sleep.

Hand wash the mask with mild detergent and lukewarm water.

Avoid using harsh chemicals or bleach, as they may
compromise the silver content.

Gently squeeze excess water from the mask without wringing.

Lay flat to air dry. Do not use a dryer.

This unique sleep mask is designed not only for comfort but also for its various beneficial properties.

Sleep Mask Care and Usage Instructions

1. Putting on the Mask:

• Adjust the elastic band to fit comfortably around your head, ensuring a snug but not too tight fit.
• Place the mask over your eyes, making sure it covers them entirely for maximum light-blocking effectiveness.

2. Cleaning:

• Hand wash the mask with mild detergent and lukewarm water.
• Avoid using harsh chemicals or bleach, as they may compromise the silver content.
• Gently squeeze excess water from the mask without wringing.
• Lay flat to air dry. Do not use a dryer.

3. Maintenance:

• The silver-infused fabric has antimicrobial properties, reducing the risk of bacterial growth. However, regular cleaning is essential for maintaining hygiene.
• Over time, the silver content may diminish. If you notice a decrease in effectiveness, consider replacing the mask.

4. Benefits:

• Antibacterial Properties: The silver-infused fabric resists bacteria and microorganisms, promoting a clean sleep environment.
• Odor Prevention: Enjoy a fresher mask, as silver's antimicrobial properties reduce the likelihood of unpleasant odors.
• Improved Circulation: Some studies suggest silver may enhance blood circulation, potentially reducing dark circles and puffiness around the eyes.
• Anti-inflammatory Effect: Experience a soothing and anti-edema effect, as the silver content may help reduce inflammation and alleviate eye puffiness.
• Hypoallergenic: When properly treated, the mask is hypoallergenic, making it suitable for individuals with sensitive skin.
• Temperature Regulation: Enjoy added comfort during sleep as silver helps regulate temperature.
• Durability: The silver-infused fabric enhances the mask's longevity and resistance to wear, extending its lifespan.

5. Caution:

• Avoid exposing the mask to direct sunlight for extended periods, as it may impact the silver's properties.
• Do not iron the mask, as excessive heat can affect the fabric and silver content.

6. Storage:

• Store the mask in a cool, dry place when not in use.
• Consider placing the mask in a breathable bag to protect it from dust and debris.

We hope you enjoy the benefits of our Silver-infused Cotton Sleep Mask. For any questions or concerns, please contact our customer support team.

1. Preparing the Tester:
• Take the conductivity tester included in the set.
• Remove the red cap from the tester. You will now see two electrodes.
2. Testing the Fabric's Conductivity:
• Carefully place both electrodes on the fabric surface.
• Important: Ensure that both electrodes are touching the fabric. One of the electrodes should not be hovering in the air or only partially touching the fabric, as this will break the contact, and the test will not work.
• Run the electrodes across the fabric. If you see flashes of light on the red part of the electrode, this indicates that the fabric contains a conductive material.

1. Confirming the Conductive Material is Silver:
• It's important to remember that the light indication on the tester may detect any metal, not just silver.
• To confirm that the fabric contains silver, you need to perform a wash test.
2. Wash Test:
• It is known that regular metals rust when exposed to water and do not withstand washing. After washing, rust stains will appear on the fabric containing ordinary metal.
• Wash the fabric according to the care instructions on the label.
• If no rust appears on the fabric after washing, then the material contains silver, not ordinary metal.

This instruction will help users ensure that the strips in the fabric are made of real conductive threads and not a printed design, and that these threads contain actual silver, not another metal.

Let me know if you need any further adjustments!

SHIPMENT PROCESSING TIME

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES DELIVERY ESTIMATES

Ecoheal ships only to the United States. Standard Shipping is Free of charge (3–4 business days).

Unfortunately, we do not ship to regions such as:

American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific. 

Delivery to Alaska & Hawaii- Economy Shipping (5-8 business days) - 15 dollars.

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. Please double check your billing and shipping address when placing an order as we are unable to reroute packages.

SHIPMENT CONFIRMATION ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s.) The tracking number will be active within 24 hours.

DUTIES AND TAXES

Ecoheal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. The payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

DISCLAIMER:

Address or other customer error: If a package is returned intact to Ecoheal due to address error (or any other error) made by the customer, the customer will be responsible for any shipping fees incurred. Refund will be made for the item minus the shipping cost.

DAMAGES

Ecoheal is not liable for any products damaged
or lost during shipping. If you received your order damaged,
please contact the shipment carrier to file a claim. Please save
all packaging materials and damaged goods before filing a claim.

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: sales@ecoheal.net

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

CAN I CANCEL MY ORDER?

You are eligible for a full refund, including Shipping & Handling , ONLY if the order has been cancelled prior to shipping. We cannot process claims, refunds or additional requests once the package is in transit with the carrier. After checkout, if you make a mistake or change your mind, you have 30 minutes to cancel the order.

Still have questions? Please send us an e-mail: 

sales@ecoheal.net